Contact Channels
Email support: support@hintity.com
Please include your workspace name, affected user email, timestamps, and screenshots when possible.
What We Can Help With
- Zoom connection, callback, and webhook setup issues.
- Call import, transcription, extraction, and approval workflow problems.
- Slack and HubSpot integration troubleshooting.
- Account access, sign-in, and permission problems.
- Privacy and data handling questions.
Response Expectations
We handle support requests on a commercially reasonable, best-effort basis. Response times vary by request complexity, volume, and plan level.
Security and Abuse Reports
If you believe there is a security issue, unauthorized access, or abusive activity, contact support@hintity.com with the subject line "Security Incident" and include relevant technical details.
Self-Service Links
App login: https://app.hintity.com/login
Documentation: https://app.hintity.com/documentation
Configure page: https://app.hintity.com/configure